At Vertim, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.
1. Information We Collect
We may collect the following information when you use our services:
- Personal details (name, phone number, email address, billing and shipping address).
- Transaction details when you purchase products from us.
- Communication records when you contact us through phone, email, or in-store.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our services and customer experience.
- Send you updates, promotions, and offers (only if you opt-in).
3. Data Protection
- We take appropriate security measures to protect your personal information.
- Your data is not shared with third parties except as necessary to complete your order (e.g., delivery services).
4. Cookies & Website Usage
- Our website may use cookies to improve browsing experience.
- Cookies help us analyze traffic and personalize content. You can disable cookies in your browser settings.
5. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request correction of inaccurate information.
- Opt-out of marketing communications at any time.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📞 Phone: +254 723 111 010
📧 Email: info@vertim.co.ke
📍 Location: Accra Road, Accra Towers, 1st Floor, Shop 2, Nairobi, Kenya